| You can always contact us for any return question at | Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item |
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| Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right | We also do not accept returns for hazardous materials, flammable liquids, or gases |
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
| To start a return, you can contact us at | Unfortunately, we cannot accept returns on sale items or gift cards |
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| Please remember it can take some time for your bank or credit card company to process and post the refund too | Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right |
Souq Helal Refund Policy We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
| Please remember it can take some time for your bank or credit card company to process and post the refund too | Items sent back to us without first requesting a return will not be accepted |
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| Items sent back to us without first requesting a return will not be accepted | Please get in touch if you have questions or concerns about your specific item |
Souq Helal Refund Policy We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
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