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| It believes that consumer protection starts with providing an efficient system to receive and address consumer complaints fairly and transparently, thereby enhancing honesty and integrity in financial dealings among all parties | Mission We receive consumer complaints and handle them fairly and transparently within a specified period of time in addition to offering financial education and taking advantage of the best international practices in this area in order to ensure financial soundness for individuals |
SAMA also believes that consumer protection goes closely in line with enhancing financial literacy to equip individuals with the necessary knowledge that guarantees protection and immunity against financial difficulties which may be faced in their various stages of life.
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