| Call Samsung customer service on: This is a sample, and please add your local call center number | Yes, in order for the Samsung technician to access and control your device it needs to be connected to a stable high speed network |
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| Through this the technician can determine if the problem is being cause by the input or the device |
| g: if the Samsung technician connects to the TV and can see a line in the image then he knows that that line is being created by the incoming signal not the TV | You can always download and modify the image size according to your needs |
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| NicePNG also collects a large amount of related image material, such as power icon ,you win ,samsung | If the technician cannot see the line we know that there is a problem with the TV |
Connected to Remote service Security popup message If you would like to hide something private, you can do it without sharing the screen even though agent s has a permission to access private information.
15| Scroll down the notification bar and tapping Smart Tutor Connection | Call a Samsung technician 6 |
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| The Samsung technicians will never access these types of apps while connected to your TV unless they are specifically asked to do so in order to test that particular apps functionality |