The customer inquires about the response through Complaints via the website and he has the freedom to accept or escalate it to the Saudi Arabian Monetary Authority | |
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Specification of the retirement benefits | The customer selects the bank to file the complaint against, compiles the data, holds the attachments for his complaint, and presses Submit the complaint |
The customer inquires about the responses through the on-site complaints system, using the complaint number.
13The duration of service that entitled a person for pension and bonus | Pensions of disability and death that are not caused by work |
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The customer chooses the type of complaint | The complaint is sent to the bank, and the bank handles the complaint |
The customer enters the bank complaints website.
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