| will replace devices with a manufacturing defect non-software with a similar item within seven 7 days of purchase date based on following condition:• Returns and exchange services are available if products are in their original condition with original packaging | Immediately Replacement of Defective Items• Subject to Return and Exchange are all items including: Stationery, Bags, Gifts, Toys, and Electronics; unless found with a manufacturing defect |
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| To benefit from return, exchange, and warranty services, original invoice is required |
Warranty services are limited to all toys and electronics only.
13| Free of scratches or signs of misuse of the device | Item s purchased using gift certificate, voucher, or credit card cannot be refunded in cash |
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| For return to origin RTO items, the customer will be charged with the amount of ten 10 AED only for courier charges | Accepting shipment from shipping company declares that the shipment package is in good condition and it is sealed upon receiving |
Return and exchange is within fourteen 14 days from the date of purchase.
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